Customer Account Information

Customer Name: Customer Account Number: HAWB Number: HAWB Date: Type of Claim:

Select the type of claim you are submitting

Non-delivery of total consignmentShort delivery of full packagesShortage from packages (Pilferage)DamagesItems returnedOther Details or description of the incident or how the loss occurred:

(Claims received after 30 days from the date the shipment was sent will not be accepted)

Claim Amount (€):

Previous Next

Upload the following documents:

A copy of the endorsed waybill

3MB file size limit

Any photos showing damages to the outer packing and contents

3MB file size limit

Copy of the cost invoice

2MB file size limit

Dated bank letter confirming banking details (not older than 30-days)

3MB file size limit

Any other supporting documents to substantiate your claim

3MB file size limit

Previous Next

Claimant Information

I confirm that all information presented and attached to this claim is true and correct Claimant's Name: (required) Claimant's Address: (required) Claimant's Signature: (required) Claimant's Mobile Number (required) Claimant's Office Number Date of submission

Previous Next